The following feedback was received from a client in ASCERT’s SHIP Service.
What did you find most helpful about the SHIP service?
I would like to especially comment on [my counsellor] who guided me in my worst and lowest times. I communicated to her for six weeks and for someone I’d never met before, she not only listened to all my problems, she understood. I appreciate your patience and the safe space you gave me. You have genuinely helped me find strength I didn’t know I had and untangle a lot of issues in my life. I will continue to move forward thanks to you.
After using ASCERT services, do you feel hopeful and positive about your future?
I absolutely do. On my first week, I felt shame in admitting I needed help. It felt like a weakness. But after it, I’m recommending it to others who feel the same way. Because now I realise there is no shame in needing help.
Is there any other feedback you would like to share?
As I mentioned above. I would just like to thank [my counsellor] for listening to everything I said. She took it all on board and she remembered personal things I had previously discussed. She helped me see things I couldn’t see and gave me such solid advice. Thanks again, it’s meant a whole lot.
Would you use this service again if needed?
Strongly Agree
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What is the Self-harm Intervention Programme (SHIP)?
SHIP provides people who self-harm with quick access to support and counselling to help deal with the issues that are causing distress. It equips people with new ways of coping with problems.
Who is it for?
SHIP is suitable for people who have self-harmed and have personal or social problems that are causing distress. Before you are referred to SHIP, your needs will be assessed to make sure this is the right service for you. Some people who self-harm may need care by mental health services in the local Trust rather than SHIP.
SHIP also offers a short period of education and support to people who care for someone who self-harms (eg a parent, partner or friend).
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